Wood Cross Collection

Pinto Pony Cookie Factory, LLC understands that you are concerned as to how your personal information is used and shared. We appreciate your trust and have developed this Privacy Policy to let you know that we use your information carefully and sensibly.

We will not sell, trade or otherwise transfer any information obtained or collected from you through our website ("Personal Information") including, but not limited to, your name, address, email address, credit card information to any third party without your written consent. However, Personal Information may be disclosed to third parties for the purposes of shipping and/or delivery the products you order. Personal Information includes only the information provided by you through our website and does not include information which may be obtained offline.

Further, we may use your Personal Information for internal purposes, including but not limited to:

  1. personalizing your experience (your information helps us to better respond to your individual needs);
  2. improving our website and/or products (we continually strive to improve our website offerings and products based on the information we receive from our customers);
  3. improving our customer service (your information helps us to more effectively respond to your customer support needs);
  4. processing and shipping your orders;
  5. sending periodic emails regarding new products or promotions; or
  6. administering a contest, promotion, survey, sweepstakes, or other site feature.

While we strive to keep all Personal Information private, we will cooperate fully with any state, governmental agency, law enforcement agency, regulatory body or other entity fully should any situation arise where we are compelled or permitted by law or legal process to provide Personal Information about a customer. We may also share Personal Information with governmental agencies or other companies assisting us in fraud prevention or investigation. Personal Information that may be provided as required or permitted by law is not provided to third party companies for marketing purposes.

We may share non-personal, non-individual statistical or demographic information in aggregate form with our marketing partners, advertisers or other third parties for research purposes. In other words, we will not tell our marketing partners that you, specifically, purchased a certain product, but we may tell them how many customers overall purchased that product.

BY USING OUR WEBSITE, YOU ACKNOWLEDGE AND CONSENT TO OUR PRIVACY POLICY.

If you have any questions regarding our privacy practices, please email us at: info@pintopony.com.

Our Policy is intended to provide you with the safest and most secure shopping experience possible.

Since offerings and technologies change, we reserve the right to change, amend, modify, add or remove portions of our Privacy Policy, or to revoke the Privacy Policy in its entirety, at any time without prior notice. You are encouraged to review this Privacy Policy each time you visit our website to make sure you are informed regarding the latest changes, if any.